Profile
7-Eleven Antioch CA US
The 7-Eleven located at 1101 E 18th St, Antioch, CA 94509, is a 24/7 convenience store offering a wide range of products and services to meet the needs of customers around the clock. This location provides essential items such as snacks, beverages, ready-to-eat meals, groceries, and a selection of everyday essentials, making it a convenient stop for locals and travelers alike. Notable for its extended hours, the store is open 24 hours daily, seven days a week, ensuring accessibility for late-night shoppers, shift workers, and those in need of immediate supplies.
Situated at 1101 E 18th St, Antioch, CA 94509, the store is easily accessible via major roadways, with directions available through popular mapping services like Google Maps or Apple Maps. Customers can contact the store directly for specific inquiries, though the phone number is available through the 7-Eleven website or by visiting the location. The store has received positive customer ratings and reviews, with patrons frequently praising its reliable service, diverse product selection, and the convenience of its round-the-clock availability. Whether grabbing a quick snack or stocking up on essentials, this 7-Eleven remains a trusted neighborhood hub for convenience and accessibility.
Location Reviews
The reviews for the 7-Eleven location at 1101 E 18th St, Antioch, CA, present a mixed sentiment. Positive feedback highlights commendable customer service, with multiple reviewers praising employees such as Virk for being polite, professional, and attentive. Amandeep S. noted that the store, under new management since April 2022, has seen improvements in cleanliness and service quality, with the new female owner credited for renovations and a more welcoming environment. However, negative experiences also emerge, including reports of poor customer service. Diane G. described an incident where a counter staff member was perceived as rude to a handicapped individual and dismissive of a significant book found near the IC machine. Michael A. encountered an issue with the 7-Eleven app not being honored, forcing him to pay again at the register. These incidents, while not universal, contrast with the generally positive impressions of service and management changes.
Overall, the reviews reflect both strengths and areas for improvement. Commonly mentioned positives include friendly and professional staff, improved store conditions, and reliable service for some customers. Negatives focus on isolated but impactful incidents of poor customer service and technical issues with digital payment methods. The sentiment is thus balanced, with the store receiving praise for its efforts to enhance the customer experience while acknowledging occasional lapses in service quality.