Profile
Adams Auto & Accessories Burlington NC US
Adams Auto & Accessories, located at 1720 E Webb Ave in Burlington, NC, is a trusted provider of quality auto parts and reliable vehicle repair services for all makes and models. Known for their honest answers, fair pricing, and exceptional customer service, the business stands out as a go-to destination for North Carolina drivers, particularly those with busy schedules and multiple vehicles. Expert Josh Talley is frequently highlighted for his knowledgeable support, ensuring customers receive personalized and dependable solutions tailored to their automotive needs.
Open Monday through Friday from 8 AM to 6 PM, Adams Auto & Accessories is closed on weekends, offering flexible hours to accommodate the demands of modern lifestyles. Their commitment to transparency, affordability, and high-quality service makes them an ideal choice for residents seeking trustworthy auto care without compromising on reliability or value. Whether you need repairs, parts, or advice, Adams Auto & Accessories delivers consistent excellence.
Location Reviews
Adams Auto & Accessories has received a 4.5-star rating based on 118 reviews, with a mix of positive and negative feedback. Positive reviews frequently highlight the business’s friendly, professional staff, reasonable pricing, and comprehensive automotive services, including tire changes, brake repairs, and diagnostics. Some customers describe the experience as welcoming and akin to a “hometown family,” with specific praise for technicians like Josh Talley and towing services provided by Cord Jones and Jeremy. Recent reviews from 2025 also note efficient and courteous service.
However, negative feedback, particularly from Gabrielle Boni, raises concerns about pricing and service efficiency. She criticized the $24 charge for removing a single wheel nut, a five-hour wait for a tire change, and the financial strain on her as a low-income social worker. While she acknowledged the tow truck service as “great,” she expressed frustration over perceived price gouging and the time lost. Other reviews do not mention such issues, suggesting that while most customers are satisfied, some experiences may vary depending on specific circumstances or service requests. Overall, the business appears to be well-regarded for its quality service and customer care, though price transparency and service speed remain areas for potential improvement.