Profile
7-Eleven Ferndale MI US
Located at 805 E 9 Mile Rd, Ferndale, MI, this 7-Eleven offers 24/7 convenience for customers seeking quick access to a wide range of products. The store provides essential snacks, beverages, ready-to-eat meals, and other convenience items, making it a reliable stop for late-night needs or last-minute purchases. Its round-the-clock availability ensures accessibility for all hours, catering to both locals and travelers.
With 89 customer reviews and 30 photos on Restaurant Guru, the location maintains a rating of 3.1 out of 5, reflecting visitor feedback on its services and offerings. While not a restaurant, the store’s emphasis on convenience, coupled with its consistent operating hours, positions it as a go-to spot for fueling up, grabbing a snack, or purchasing everyday essentials. Customers are encouraged to explore the menu and verify opening hours directly through the store’s listings.
Location Reviews
The 7-Eleven location at 805 E 9 Mile Rd, Ferndale, MI, receives a mixed overall sentiment in reviews, with both positive and negative feedback highlighted by customers. Positives frequently mentioned include friendly and personalized service, with some reviewers noting that staff members, such as Shelley the manager, consistently provide welcoming interactions. The store is praised for its 24/7 availability, specific offerings like the $1 Arizona iced tea and store-brand kettle chips, and accessibility features such as free Wi-Fi, wheelchair access, and bike parking. Some customers also appreciate the variety of items, including fresh coffee, hot food options, and convenience services like money orders and lottery tickets.
However, negative feedback centers on inconsistent cleanliness, with one review explicitly criticizing the store as “dirty” and “unpleasant.” Other concerns include fluctuating prices for items like soda refills, unresponsive management, and occasional service issues such as out-of-order ATMs. A few reviews also mention unprofessional behavior from staff, including public conversations deemed inappropriate and a lack of politeness. While many highlight the store’s convenience and community feel, others express frustration with operational inconsistencies and the quality of customer service. The reviews reflect a generally balanced experience, with both loyal patrons and critics offering contrasting perspectives.