Profile
7-Eleven NIAGARA FALLS NY US
7-Eleven (A Plus 40113H)
Located at 6730 Packard Rd, Niagara Falls, NY 14304, this 7-Eleven store operates as a retail food store licensed by the New York State Department of Agriculture and Markets (License 730920). Owned by 7-Eleven Inc, the establishment serves as both a retail outlet and a food manufacturing facility, offering a wide range of products including fresh food, beverages, snacks, and convenience items. The store is fully licensed by the Division of Food Safety & Inspection, ensuring compliance with state food safety standards.
This 24/7 operation is open daily, providing round-the-clock service for customers in the Niagara Falls area. Its location in the Niagara County makes it a convenient stop for locals and travelers seeking quick access to essential goods and meals. As part of the 7-Eleven global network, the store combines trusted brand reliability with local community presence, emphasizing quality, accessibility, and customer satisfaction.
Location Reviews
The reviews for this 7-Eleven location present a mixed picture, with both positive and negative experiences reported. Overall sentiment is moderate, reflected in a 3.7-star rating based on 62 reviews. Positive feedback highlights consistent cleanliness, friendly and attentive staff, and efficient service. Multiple reviewers praised the staff’s helpfulness, even during restocking hours, and noted the convenience of the location’s proximity to residential areas. Some customers appreciated the availability of specific products, such as Mountain Dew, and the safety of the environment for families.
However, several negative reviews stand out. One customer described the store as “disgusting” and criticized the lack of cleanliness, while another reported an extremely negative interaction with an employee named Aaron, who was described as rude, dismissive, and intimidating. Additional complaints included the absence of iced latte machines, which one reviewer noted as a significant drawback compared to other 7-Eleven locations. These experiences, though fewer in number, underscore concerns about inconsistent service quality and product offerings.
The reviews suggest that while many customers find the store reliable and welcoming, others encounter issues related to hygiene, employee behavior, and product availability. Management attention to these discrepancies could help improve the overall customer experience.