Profile
7-Eleven Van Nuys CA US
7-Eleven located at 14102 Sherman Way, Van Nuys, CA, is a trusted neighborhood convenience store offering a wide range of products and services to meet the needs of locals and travelers. The store provides essential items such as snacks, beverages, meal solutions, and a selection of fresh groceries, including baked goods, dairy, and frozen foods. Customers can also find a variety of over-the-counter medications, seasonal items, and limited-edition products, making it a one-stop destination for daily necessities and quick purchases.
Operational 24 hours a day, seven days a week, this 7-Eleven caters to round-the-clock convenience, supporting late-night needs with its drive-thru service and easy-to-navigate layout. The location is strategically situated along Sherman Way, offering accessibility for nearby residents and commuters. Additional features include contactless payment options, a loyalty program, and a commitment to sustainability through initiatives like reusable cup programs. Whether grabbing a snack, stocking up on essentials, or seeking last-minute supplies, this 7-Eleven delivers reliable service and a seamless shopping experience.
Location Reviews
The 7-Eleven location at 14102 Sherman Way in Van Nuys, California, receives mixed reviews, with both positive and negative feedback from visitors. Positives include mentions of friendly staff, a diverse selection of snacks and hot foods, and the convenience of 24/7 availability. Some reviews highlight specific items, such as British candy, and note that the store’s website emphasizes a clean, welcoming environment with fair pricing. However, several negative reviews point to recurring issues, including cleanliness concerns (e.g., a March 2023 review described the store as “dirty”), inconsistent service (e.g., employees being unhelpful or rude), and operational problems, such as the store being closed during claimed 24/7 hours. Yelp reviews, which rate the location 1.7/5 stars (based on 14 reviews), frequently cite poor experiences, including claims that the store is not open as advertised and complaints about the overall condition of the premises.
Despite the store’s official emphasis on maintaining a “clean and friendly shopping environment,” some visitors report the opposite, with one reviewer describing the place as “garbage” and another noting that the staff was “not ready to serve” during a late-night visit. Facebook users rate the location 3.5/5 stars (based on 47 votes), though no specific reviews are listed, and the platform mentions that “many people highlight that the staff is terrific” despite the lower rating. The store’s website states that it may be temporarily closed between 12 a.m. and 5 a.m. for sanitation measures, but this policy appears to conflict with customer expectations of 24/7 access. Overall, the reviews suggest a disparity between the store’s branding and the actual customer experience, with significant room for improvement in service quality and maintenance.