Profile
7-Eleven Germantown MD US
7-Eleven at 19786 Crystal Rock Dr, Germantown, MD 20874 is a convenient, 24-hour retail location offering a wide range of products and services to meet the needs of customers around the clock. The store provides a selection of snacks, beverages, groceries, frozen foods, and everyday essentials, making it a go-to destination for quick purchases. Notable features include competitive fuel prices at its on-site gas pumps, ensuring affordability for drivers. The location is strategically situated for easy access, serving nearby residents and travelers.
For detailed information, customers can view the store’s website or contact the location directly using the phone number provided. The business operates 24 hours a day, seven days a week, catering to late-night needs and emergencies. A map of the location is available online, allowing visitors to plan their route efficiently. Whether stocking up on groceries, grabbing a meal, or refueling, this 7-Eleven offers a reliable and convenient experience for all.
Location Reviews
The reviews for the 7-Eleven location on Crystal Rock Dr in Germantown, MD, present a mixed picture. Positives include mentions of friendly and helpful staff, a decent selection of food and drinks (notably a “pretty good” cheese pizza), and convenience factors such as average gas prices and proximity to highways. Some reviewers also noted the store’s larger size compared to typical 7-Eleven locations and the availability of gas. However, several negative experiences were highlighted, including inconsistent service (e.g., staff refusing bathroom access for a child despite repeated requests, unfriendly or uneducated employees, and incidents of poor customer service). Issues with facility maintenance were also reported, such as malfunctioning soda fountains, incorrect drink labels, and low syrup levels. Notably, one reviewer emphasized that the store was not 24 hours, contradicting the listed operating hours, while others criticized the lack of public restrooms and the availability of stale food. Overall sentiment leans slightly negative, with frequent complaints about service and facilities outweighing the more positive remarks.