Profile
7-Eleven Addison TX US
7-Eleven 19358 located at 14400 Marsh Ln, Addison, TX, is a 24-hour convenience store offering a wide range of products and services to meet the needs of customers around the clock. Open 24/7 Monday through Sunday, the store provides quick access to snacks, beverages, meals, lottery tickets, and essential items, making it a convenient stop for locals and travelers alike. As a trusted 7-Eleven location, it emphasizes reliability and accessibility, catering to both everyday needs and urgent requirements.
Notable for its extended hours and commitment to customer service, this 7-Eleven also serves as a hub for nearby ATM locations,
Location Reviews
The reviews for the 7-Eleven location at 14400 Marsh Ln, Addison, TX, reflect a mixed overall sentiment, with both positive and negative feedback. Positively, some customers highlight the convenience of 24/7 availability, the accessibility of services like cheque cashing and delivery, and the presence of basic amenities such as coffee and snacks. A few reviews note friendly interactions with staff, such as a welcoming greeting from an employee in 2019. However, several criticisms are consistently mentioned, including inconsistent customer service, with reports of unfriendly or unhelpful staff and varying attitudes among employees. Additionally, some reviews question the accuracy of the store’s advertised 24/7 hours, citing instances where the location appeared closed despite claims of round-the-clock operation.
Negative feedback also includes complaints about the condition of gas pumps, with one review from 2014 describing leaks and malfunctioning equipment. Other issues raised include a cashier’s failure to correctly process a transaction in November 2023, as well as concerns about cleanliness and the store’s operational practices, such as locking doors during cleaning. While some customers find the location reliable for basic needs, others express frustration with service quality and facility maintenance. The reviews suggest that while the store offers convenience and accessibility, its reliability and consistency in service and operations remain inconsistent.