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7-Eleven Roanoke VA US
7-Eleven located at 3757 Electric Rd, Roanoke, VA, 240
Location Reviews
The reviews for 7-Eleven at 3757 Electric Rd, Roanoke, VA, are mixed, with both positive and negative feedback. Positively, multiple reviewers highlight friendly and approachable staff, including a “store runner” who calls customers “buddy” and a “goth lady” praised for her efficiency and reliability. Others appreciate the convenience of 24/7 hours, the availability of Slurpees, and the overall welcoming atmosphere. Some long-term customers express loyalty, with one noting they have “been coming for years” and would not trade the store for anything else. However, several negative experiences are also documented. One reviewer recounts a distressing incident involving a customer service confrontation over contaminated food (a container of wings with hair), where employees allegedly yelled at them and refused to refund the item. Another criticizes the store for consistently charging $1–$3 more than shelf prices on alcohol without apology, though employees would later adjust the price upon verification. Additional complaints mention inconsistent employee attentiveness and food quality concerns, such as a 2015 review noting the need for “fresher food.” Overall, the sentiment is split, with frequent praise for service and convenience balanced by notable criticisms regarding customer interactions and product quality.