Profile
7-Eleven Fontana CA US
7-Eleven located at 16096 Slover Ave, Fontana, CA 92337, offers convenient 24/7 service for customers seeking quick access to a wide range of products and services. This location features a diverse selection of snacks, beverages, meals, and essential items, making it a go-to destination for shoppers at any hour. Notably, the store highlights its updated menu, which includes fresh options and popular items designed to cater to varying tastes and preferences.
Open 24 hours daily, this 7-Eleven provides reliable availability for late-night needs, whether for fueling up with a snack, grabbing a coffee, or purchasing everyday essentials. Customers can contact the store directly at (909) 429-4709 for inquiries or assistance. With its commitment to convenience and quality, this location serves as a trusted neighborhood hub for residents and travelers in Fontana.
Location Reviews
The reviews for the 7-Eleven at 16096 Slover Ave, Fontana, CA, reflect a predominantly negative sentiment, with multiple customers highlighting recurring issues. Common complaints include poor customer service, with several reviewers describing encounters with rude or unprofessional staff, such as employees who were perceived as dismissive, argumentative, or unhelpful. Issues with product quality and pricing also arise frequently, including reports of temperature problems with drinks, inconsistent or misleading pricing (e.g., price discrepancies and alleged overcharging), and concerns about the value of items like coffee, which one reviewer described as “deluded cheap scam” due to perceived dilution. Theft was also mentioned in one review, where a customer claimed their $20 bill was stolen. Additionally, some reviewers criticized the store’s bathroom cleanliness and its failure to honor advertised deals, such as a “2 for $5” pizza promotion.
Despite these criticisms, a few minor positives are noted. One 2014 review acknowledged “great summer prices on slurpees” as a redeeming quality. The store’s operational aspects, such as 24/7 availability, free Wi-Fi, wheelchair accessibility, and acceptance of credit cards, are listed in the store details but are not explicitly mentioned in the reviews. The 7-Eleven franchise has responded to some complaints by directing customers to contact their customer support team, though the effectiveness of these responses is not detailed in the provided feedback. Overall, the sentiment leans strongly negative, with service quality, pricing transparency, and staff conduct being the most frequently cited concerns.