Profile
7-Eleven Tonawanda NY US
7-Eleven 35150, located at 115 Broad St, Tonawanda, NY 14150, is a 24/7 retail food store operated by 7-ELEVEN INC. Licensed by the New York State Department of Agriculture and Markets (License 143022), the establishment falls under the categories of “Store” and “Food Manufacturer,” offering a wide range of convenience items, groceries, snacks, beverages, and essential goods. As a multi-operation retail location, it serves as a go-to destination for locals and visitors seeking round-the-clock access to everyday necessities.
Situated in Erie County, this 7-Eleven operates continuously Monday through Sunday, ensuring availability for late-night shopping, meals, and emergency purchases. Its licensing and operational compliance with state food safety standards underscore its commitment to quality and customer trust. The store’s location on Broad St positions it as a key convenience hub in Tonawanda, catering to both residential and commercial needs with reliable service and a diverse product selection.
Location Reviews
The reviews for the 7-Eleven located at 115 Broad St, Tonawanda, NY 14150 reflect a mixed overall sentiment, with both positive and negative feedback. Positively, some customers noted the store’s convenience, variety of products, and occasional friendly service, such as one reviewer praising an employee named Savannah for creating a positive experience. However, multiple reviews highlight significant concerns, particularly regarding inconsistent and often poor customer service. Several reviewers described encounters with unfriendly or rude staff, including a cashier who allegedly threatened to call the police over a customer’s parking lot issue and another who was criticized for unsanitary practices, such as not washing hands while handling food. These incidents were reported across different time periods, suggesting recurring issues.
Negative feedback also includes complaints about the store’s hygiene standards, with one customer citing unsanitary conditions during pizza preparation and another expressing discomfort over a cashier’s unprofessional behavior. While some reviewers acknowledged that service quality may depend on the staff member or time of day, the prevalence of severe complaints about rudeness and health concerns outweighs the more positive remarks. The store’s management has responded to several criticisms by directing customers to contact their support team, but these responses do not directly address the specific issues raised. Overall, the reviews indicate a need for improved staff training and consistency in service quality.