Profile
Vehicle Accessories Lansing MI US
Vehicle Accessories, Inc., located at 1029 E Miller Rd, Lansing, MI 48911, is a highly-rated auto repair station specializing in vehicle accessories, hitch installations, and related services. Known for its professional team, clear communication, and competitive pricing, the business offers expert installation of weight distribution systems, a wide selection of hitches, and other vehicle enhancement solutions. Customers consistently praise the shop for its reliable service and attention to detail, with many expressing regret for not discovering the business sooner for their automotive needs.
The shop provides a comprehensive range of products and services tailored to improve vehicle functionality and safety, including high-quality hitches and customized installation options. Open Monday through Friday from 9:00 AM to 5:30:00 PM, Vehicle Accessories, Inc. serves customers seeking dependable, affordable solutions for vehicle upgrades. Its commitment to excellence and customer satisfaction makes it a trusted choice for residents in Lansing and surrounding areas.
Location Reviews
The reviews for Vehicle Accessories present a mixed but generally positive sentiment, with 196 reviews available and an overall rating of 4.5. Many customers praise the business for its knowledgeable and friendly staff, high-quality installations, and extensive selection of vehicle accessories, including lifts, hitches, tonneau covers, and tinting services. Positive feedback highlights professional service, personalized assistance, and competitive pricing, with several reviewers noting that employees like Dar, Wayne, and Shaun went above and beyond to meet customer needs. For example, one customer commended the team for helping them source a specific hitch, while another highlighted the seamless installation of a weight distribution system for a camper.
However, some negative experiences are documented, particularly concerning scheduling and service reliability. One review from 2020 details a frustrating experience at the Lansing store, where delays in technician availability led to rescheduling and inconvenience for the customer. While this is an outlier compared to the predominantly positive feedback, it underscores occasional challenges with appointment management. Notably, some reviews contain future dates (e.g., November 2025), which may indicate data entry errors. Overall, the business appears to be well-regarded for its expertise and customer service, though occasional operational hiccups are mentioned.