Profile
7-Eleven Waterford MI US
The 7-Eleven located at 11 S Cass Lake Rd, Waterford, MI, is a convenient, 24/7 retail destination offering a wide range of products and services. With a rating of 3.7 out of 5 on Restaurant Guru based on 88 reviews and 24 photos, this location caters to customers seeking quick access to snacks, beverages, meals, and essential items. Notable for its round-the-clock availability, it is open 24 hours daily, seven days a week, making it a reliable stop for late-night needs or urgent purchases.
This 7-Eleven provides a menu featuring hot and cold meals, fresh beverages, and a selection of convenience goods, ideal for on-the-go consumption. Its accessibility and extended hours make it a popular choice for residents and travelers in Waterford Township. Visitors can explore the menu and check real-time opening hours through the 7-Eleven website or app, ensuring a seamless shopping experience at any time.
Location Reviews
The 7-Eleven location at 11 S Cass Lake Rd, Waterford, MI, receives a mixed but generally neutral sentiment based on available reviews. Positives frequently mentioned include friendly and attentive staff, with multiple reviewers highlighting the welcoming attitude of employees, such as a middle-aged worker who went out of his way to assist a customer. The store is also praised for its variety of food items, including grill offerings and hot meals, though some note limited-time pricing that is not always honored.
However, negatives include inconsistent service experiences, with one reviewer criticizing poor customer service and the store’s refusal to allow car payments after hours. Another complaint involves a cashier allegedly using their own 7-Eleven rewards ID to claim customer points, which led to a confrontational interaction. While the store’s overall ratings (Google 3.7/5, Facebook 3.8/5) suggest average satisfaction, the reviews reflect both commendable service and operational issues that impact customer experience.