Profile
7-Eleven Reno NV US
7-Eleven located at 5105 Summit Ridge Ct, Reno, NV 89523 is a 24-hour convenience store offering a wide range of products and services to meet the needs of locals and visitors. Open 24 hours daily, including Sundays, the store provides essential items such as snacks, beverages, groceries, and a selection of hot meals, making it a reliable stop for quick purchases at any time. Customers can also find everyday essentials, seasonal items, and a variety of 7-Eleven-exclusive products.
Notable for its round-the-clock availability, this location is ideal for late-night emergencies or convenient shopping after hours. The store’s address, 5105 Summit Ridge Ct, is easily accessible, and additional details, including a map for precise navigation, are available online. For direct inquiries, the phone number can be contacted. As part of the trusted 7-Eleven chain, this Reno location emphasizes convenience, quality, and customer service, serving as a go-to destination for residents and travelers alike.
Location Reviews
The reviews for the 7-Eleven location at 5105 Summit Ridge Ct, Reno, NV, reflect a predominantly negative sentiment based on the provided feedback. Among the 67 reviews, several recurring complaints highlight issues with customer service, promotional practices, and employee behavior. Multiple reviewers expressed frustration with unfulfilled promises, such as a reported $0.11-per-gallon discount for signing up to a rewards program that was not applied, leading to accusations of “bait and switch.” Others criticized expired or misleading promotions, inconsistent change calculations, and employees being overly preoccupied with phone calls or displaying poor interpersonal skills. One review detailed an incident where an employee loudly dismissed a customer’s payment method and removed items without proper verification, exacerbating the negative experience.
Commonly mentioned negatives include a lack of reliable customer service, expired or incorrect promotional offers, and instances of perceived rudeness or inattentiveness from staff. No positive aspects are explicitly highlighted in the reviewed feedback, with all comments focusing on dissatisfaction with service quality, transparency, and employee conduct. The overall sentiment underscores significant concerns about the store’s ability to meet customer expectations, particularly in handling promotions and providing respectful, attentive service.