Profile
7-Eleven Plano TX US
7-Eleven located at 10565 Custer Rd, Plano, TX 75025, is a trusted convenience store offering a wide range of products and services to meet the needs of customers around the clock. Recently updated with a new menu, the store provides a variety of fresh snacks, beverages, meals, and other everyday essentials, making it a go-to destination for quick stops. Open 24 hours daily, seven days a week, this location ensures accessibility for all hours, whether for late-night cravings, last-minute shopping, or early-morning needs. Customers can reach the store at (469) 395-9852 for inquiries or assistance.
As a convenient hub in the Plano community, this 7-Eleven emphasizes quality and availability, catering to both locals and travelers. With its commitment to offering a diverse selection of items, from hot meals to chilled drinks, the store supports a fast-paced lifestyle while maintaining a welcoming atmosphere. The location’s 24/7 operation and updated menu highlight its dedication to adapting to customer preferences, ensuring a satisfying experience every visit.
Location Reviews
The reviews for the 7-Eleven on Custer Rd in Plano, TX, reflect a mixed overall sentiment, with both positive and negative feedback. Positives commonly mentioned include the store’s convenience, cleanliness, and friendly service. Multiple reviewers highlighted the store’s 24/7 availability, competitive gas prices, and the helpfulness of staff, with one noting that an employee worked diligently to assist customers during a busy period. Some reviews also praised the location’s accessibility and the quality of the slurpee machine, though these comments were older (2015–2016).
Negative feedback primarily centered on service and operational issues. Recent reviews (2020–2024) criticized the slow gas pumps, with one caller describing Pump 3 as the slowest in Texas and another reporting a 10-minute wait for a $30 gas fill. Poor customer service was also frequently mentioned, including a complaint about the manager’s unprofessional and dismissive attitude toward patrons. Additionally, some reviews expressed dissatisfaction with food and drink quality, with one customer strongly recommending the store be shut down. While the store’s general features (e.g., free Wi-Fi, wheelchair accessibility) were not explicitly addressed in the reviews, the mixed experiences suggest variability in service and operational efficiency over time.