Profile
Steve Tansey, Professor Credit with White Jacobs & Associates Plano TX US
Professor Credit with White Jacobs & Associates is a trusted financial services firm based in Plano, TX, located at 200 Chisholm Place, Suite 250-B. The company specializes in credit repair, debt management, and financial counseling, offering personalized solutions to help individuals and businesses improve their credit scores, resolve debt issues, and achieve long-term financial stability. With a focus on transparency and client empowerment, Professor Credit provides expert guidance tailored to each client’s unique needs, leveraging industry knowledge to navigate complex credit landscapes effectively.
Led by Steve Tansey, a seasoned professional in the field, the firm emphasizes a client-centered approach, combining strategic financial planning with actionable steps to rebuild credit and reduce debt. Notable for its commitment to education and ethical practices, Professor Credit with White Jacobs & Associates has earned a reputation for delivering reliable, results-driven services. Whether addressing credit report inaccuracies, developing debt repayment plans, or offering ongoing financial advice, the company aims to equip clients with the tools and confidence to achieve their financial goals.
Location Reviews
White Jacobs & Associates, as reviewed on Birdeye and other platforms, has received a 4.6-star rating based on 1,360 reviews, reflecting a mix of positive and negative experiences. While some customers praise specific employees—such as Riley Anderson, Mike Morones, LeAnn Daniels, Bryan, and Chelsea—for their professionalism, transparency, and effective credit repair assistance, others report significant dissatisfaction. Common complaints include unclear billing practices, lack of progress on credit disputes, poor communication, and unprofessional behavior from some representatives. Several reviewers highlighted being charged substantial fees without tangible results, with one noting over $2,000 paid for six months of service without a detailed report of work performed. Others criticized the company for allegedly violating the Credit Repair Organizations Act (CROA) by charging upfront fees before services were completed.
Positive feedback often emphasizes the support of individual staff members who provided personalized guidance, kept clients informed, and delivered measurable improvements in credit scores. However, negative reviews frequently mention unresponsive or dismissive customer service, misleading promises, and a lack of accountability. Some reviewers noted that experiences varied depending on the assigned representative, with one customer crediting a new contact, Lanay, for a marked improvement in service. Overall, while the company garners praise for certain employees and outcomes, concerns about transparency, results, and customer treatment persist as recurring themes in the feedback.