Profile
7-Eleven Chesapeake VA US
7-Eleven Chesapeake located at 3711 Indian River Rd, Chesapeake, VA 23325 is a 24/7 convenience store offering a wide range of products and services to meet the needs of locals and travelers. Open 24 hours daily, including Sundays, this location is a trusted destination for quick access to snacks, beverages, hot meals, and essential items. Notable for its Latenight feature, the store ensures availability of late-night essentials, making it a convenient stop at any hour.
In addition to its extensive inventory, the 7-Eleven provides services such as ATM access, banking services, and fuel options, catering to both everyday needs and emergencies. The store’s commitment to accessibility and convenience is underscored by its round-the-clock operations, ensuring customers can shop at their convenience. For more information or directions
Location Reviews
The reviews for this specific 7-Eleven location reflect a mixed sentiment, with both positive and negative feedback. Overall, the store is praised for its friendly customer service, diverse beverage selection, and convenience features such as free Wi-Fi, wheelchair accessibility, and acceptance of credit cards. Some reviewers highlight the quality of food and coffee, as well as the store’s consistent availability of unique items like oat milk Frappuccinos and Monterey Jack Doritos. Positive comments also note the store’s cleanliness, the helpfulness of certain employees, and the presence of a Navy Veteran owner who is described as courteous and attentive to customer needs.
However, several negative reviews focus on management issues, particularly criticizing the current manager, Elizabeth Clemons, for unprofessional behavior, including alleged disrespect toward customers and employees, flirtatious conduct, and poor customer service. Other complaints include inconsistent stock availability, frequent turnover of staff leading to subpar service, and a decline in the store’s quality over time. Some long-time customers express disappointment, noting that the store has deteriorated since previous ownership but others report recent improvements under new management. The store’s Google rating of 3.2/5 and Facebook rating of 2/5 reflect these contrasting experiences, with many reviewers emphasizing the importance of addressing management and staffing challenges to maintain consistent service quality.