Profile
7-Eleven Newport News VA US
7-Eleven at 12801 Jefferson Ave, Newport News, VA, is a trusted 24/7 convenience store offering a wide range of products and services to meet the needs of customers around the clock. Open daily from 12:00 AM to 12:00 AM, this location provides essential items such as snacks, beverages, meals, and everyday household goods, making it a convenient stop for locals and travelers alike. The store also features services like ATM access, lottery tickets, and a selection of hot and ready-to-eat meals, ensuring customers can fulfill both quick cravings and urgent needs at any hour.
Situated along Jefferson Ave, this 7-Eleven serves as a reliable hub for residents and visitors seeking convenience in Newport News. Its extended hours and consistent availability of quality products make it an ideal destination for late-night shopping, emergency supplies, or a quick bite. While the surrounding area offers additional local businesses and amenities, the 7-Eleven stands out for its dependable service and accessibility, catering to a diverse range of customer preferences. Whether you’re stopping by for a coffee, a snack, or essential items, this location ensures a seamless experience at any time of day.
Location Reviews
The reviews for the 7-Eleven location at 12801 Jefferson Ave, Newport News, VA, present a mixed sentiment, with both positive and negative feedback. Positively, several reviewers highlighted the store’s 24/7 availability, a wide selection of products, and the quality of its coffee. One reviewer praised the “great selection of products and coffee was excellent,” while another noted that the staff was “very friendly and patient” during their visit. However, negative feedback centered on cleanliness and pest issues, with one reviewer criticizing the bathroom and store floor conditions, citing the presence of bugs and food debris, which led them to avoid purchasing non-sanitizable items. Another complaint involved a customer service incident, where a reviewer reported not receiving a refund for a purchase and struggling to obtain a receipt or resolution.
Overall sentiment appears neutral, reflecting both appreciation for the store’s convenience and product offerings and concerns about hygiene and customer service. Commonly mentioned positives include the store’s accessibility, product variety, and friendly staff, while recurring negatives focus on cleanliness, pest problems, and inconsistent customer service experiences. Reviews span multiple years, with some dated unusually far into the future (e.g., 2025), which may indicate data inconsistencies. Despite these issues, the store’s 24/7 operation and commitment to convenience remain notable aspects cited in its official description.