Profile
7-Eleven El Cajon CA US
7-Eleven located at 108 W Washington Ave, El Cajon, CA 92020, is a trusted convenience store offering a wide range of products and services for customers’ daily needs. The store provides essential items such as snacks, beverages, groceries, and seasonal products, alongside services like self-checkout, prepaid phone cards, and lottery tickets. With extended hours, it caters to busy schedules and late-night needs, ensuring accessibility around the clock.
Notable for its convenient location and reliable service, this 7-Eleven features late-night hours and Sunday availability, making it a go-to spot for locals and visitors alike. Customers can contact the store directly at the provided phone number for inquiries or assistance. The business is easily accessible via map coordinates, and its commitment to quality and convenience continues to make it a staple in the El Cajon community.
Location Reviews
The reviews for this 7-Eleven location present a mixed picture, with both positive and negative feedback. Positives include mentions of available food items such as hot dogs, pizza, chicken, and coffee, as well as occasional notes of polite staff, as seen in a Yelp review where a customer described the staff as “polite” for quick drinks. However, the overall sentiment leans negative, with several complaints about poor customer service, uncleanliness, and inconsistent pricing. Multiple reviewers criticized the store for being “always dirty,” cashiers charging arbitrary prices, and failing to honor promotions. One review highlighted a serious incident involving a cashier overcharging a child, while others expressed concerns about safety and the lack of franchise-like quality in the area. The store owner’s responses to negative feedback were generic, requesting additional details to address concerns.
Ratings reflect this duality: Google reviews average 2.2/5, with complaints about service and cleanliness dominating, while Facebook ratings are slightly higher at 3.8/5. Negative Yelp reviews also mention issues such as unmasked individuals near the entrance and staff appearing unapproachable. Despite these criticisms, some customers acknowledge the convenience of the location for quick purchases. The mixed feedback underscores inconsistent experiences, with service quality and store maintenance emerging as key areas for improvement.