Profile
Tessone Motors Lockport IL US
Tessone Motors, located at 1801 S State St, Lockport, IL, is a trusted automotive dealership offering a wide selection of new and used vehicles to meet diverse customer needs. The business specializes in providing competitive financing options, comprehensive automotive services, and expert guidance to help buyers find the right vehicle for their lifestyle. With a focus on customer satisfaction, Tessone Motors strives to deliver a seamless purchasing experience through transparent pricing and personalized support.
Notable features of Tessone Motors include a well-maintained showroom featuring a broad inventory of vehicles from reputable manufacturers, as well as a dedicated service department offering maintenance, repairs, and warranty solutions. The dealership emphasizes quality and reliability, ensuring that customers receive vehicles that meet high standards of performance and safety. Located in the heart of Lockport, the business serves as a convenient destination for residents seeking dependable automotive solutions, combining local expertise with national brand partnerships. Whether purchasing a new vehicle or requiring maintenance services, Tessone Motors aims to establish long-term relationships with its community through integrity and exceptional service.
Location Reviews
Tessone Motors has received multiple negative reviews, with customers consistently reporting poor experiences. Common complaints include unprofessional behavior from staff, such as rudeness, aggressive sales tactics, and even instances of swearing at customers. Several reviewers highlighted significant issues with vehicle quality, including defective features (e.g., non-functional cruise control), incorrect vehicle specifications, and poor maintenance (e.g., broken seat belts, chipped paint, and interiors filled with debris). Many customers also expressed frustration with the dealership’s lack of follow-through on promises, such as delays in mailing titles or refusing to address post-purchase problems under “as is” agreements.
The overall sentiment of the reviews is strongly negative, with no positive aspects mentioned. Multiple reviewers explicitly advised others to avoid the dealership, citing wasted time, financial loss, and unsatisfactory service. Some reviews also noted that the dealership has closed or is no longer operational in certain locations, though the negative feedback persists regardless of the business’s current status. The recurring themes of dishonesty, poor customer service, and subpar vehicle conditions underscore a pattern of dissatisfaction among customers.