Profile
7-Eleven Boston MA US
7-Eleven located at 1747 Washington Street, Boston, MA 02118, is a 24-hour convenience store offering a wide range of products and services to meet the needs of locals and visitors. Open 24/7, including Sundays, the store provides essential items such as snacks, beverages, groceries, and a selection of hot meals, making it a reliable stop for late-night or early-morning needs. Notable features include extended hours, easy access, and a convenient location in the heart of Boston.
This 7-Eleven serves as a go-to destination for quick purchases, fuel, and emergency supplies, catering to both residents and travelers. Customers can contact the store directly at the provided phone number for inquiries or assistance. Additionally, the store’s precise location is available via map for easy navigation. With its commitment to round-the-clock service, this 7-Eleven ensures accessibility and convenience for all.
Location Reviews
The 7-Eleven location at 1747 Washington St, Boston, MA, has received predominantly negative feedback, with an average rating of 2.0 based on 99 reviews. Common criticisms include discrepancies between advertised and actual operating hours, with multiple reviewers stating the store is not open 24/7 as claimed, leading to frustration and wasted time. For example, one reviewer noted the store was closed during a claimed 24-hour period, while others reported similar issues. Additionally, the store is listed as permanently closing on November 10, 2025, which has likely influenced recent negative perceptions.
Several reviews highlight poor customer service, including unhelpful or disrespectful staff interactions. One customer described an employee who refused to allow microwave use despite its availability, calling the staff “disrespectful” and “not built for hospitality.” Others noted unclean conditions, such as “disgusting” floors. While the store’s official information emphasizes convenience features like free Wi-Fi and wheelchair accessibility, these aspects are not mentioned in the available reviews. Overall, the sentiment is strongly negative, with recurring complaints about operational inconsistencies and subpar service.