Profile
Star Auto Parts & Accessories Newark NJ US
Star Auto Parts & Accessories, located at 156 Elizabeth Ave, Newark, NJ 07108, is a trusted destination for high-quality automotive parts and supplies. With 32 customer reviews highlighting its reputation as one of the top auto parts businesses in the area, the store offers a wide range of products to meet the needs of vehicle owners and professionals alike. From essential components to specialized accessories, Star Auto Parts & Accessories ensures customers find reliable solutions for their automotive needs.
The business operates Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 5:00 PM, closing on Sundays. Customers can easily access detailed information, including business hours, directions, and reviews, through the store’s online platform. Additionally, appointments can be booked online, enhancing convenience for those seeking personalized service. Star Auto Parts & Accessories continues to serve the Newark community with a commitment to quality, customer satisfaction, and accessibility.
Location Reviews
Star Auto Parts & Accessories has received a mixed range of reviews, with both positive and negative feedback. The most recent review from May 2024 highlights concerns about poor customer service, describing the experience as “unprofessional” and noting an additional fee was charged after an incorrect battery was sold. A December 2021 review, translated from Spanish, criticizes the lack of attentiveness from staff, stating the employee “did not have the courage to attend” and failed to use a translator. In contrast, a September 2021 review praises the store for offering affordable, high-quality refurbished batteries with “fast service,” though it notes the recommendation came from a neighbor rather than direct advertising.
Overall sentiment appears to be moderately negative, with the majority of available reviews pointing to issues with customer service and product accuracy. Commonly mentioned positives include the affordability and quality of refurbished batteries, as well as the speed of service. However, recurring negatives involve unprofessional interactions, potential errors in product selection, and challenges with communication, particularly for non-English speakers. The store’s operating hours and location are consistently listed, but no further details about the business’s response to these reviews are provided.