Profile
7-Eleven New York NY US
7-Eleven, a 24-hour convenience store located in Downtown Manhattan, offers a wide range of products and services to meet the needs of busy customers. Open around the clock, it provides essentials such as snacks, beverages, groceries, and a selection of hot meals, making it a convenient stop for locals and visitors alike. The store’s location in a bustling urban area ensures accessibility for those requiring late-night shopping or quick meals.
With a rating of 2.5 stars based on 92 reviews, the 7-Eleven serves as a reliable option for those seeking immediate access to everyday items. Customers can contact the store directly at +1 212-227-5975 for inquiries or assistance. While reviews highlight both the convenience of its services and areas for improvement, the location remains a go-to destination for 24/7 needs in the heart of New York City.
Location Reviews
The reviews for this 7-Eleven location are uniformly negative, with multiple customers expressing dissatisfaction across several key areas. Commonly mentioned issues include poor cleanliness, with one reviewer describing the bathroom as “absolutely disgusting” and lacking basic amenities like toilet paper, soap, and towels. Food quality is also frequently criticized, with multiple reviewers calling it “disgusting,” “freezerburnt,” and “soggy,” even by 7-Eleven standards. Additionally, several customers reported significant problems with the 7now delivery service, including incorrect or missing items, which were described as unacceptable and indicative of carelessness or negligence.
Negative feedback also highlights poor customer service, with one reviewer encountering disrespectful treatment from staff and another expressing frustration over unaddressed delivery errors. While one review briefly notes the location’s proximity as a minor positive, this is overshadowed by the consistent emphasis on unhygienic conditions, subpar food, and unreliable service. The overall sentiment reflects a strong sense of disappointment and concern, with multiple reviewers urging others to avoid the location until improvements are made.