Profile
7-Eleven Des Plaines IL US
7-Eleven located at 586 E Oakton St, Des Plaines, IL, 60018, is a trusted convenience store offering a wide range of products and services to meet the needs of busy customers. The store provides everyday essentials, including snacks, beverages, fresh food, and a selection of seasonal items, alongside fuel and other convenience services. Notable for its extended hours, the location operates late-night and offers Sunday hours, making it a reliable destination for quick purchases outside traditional business hours.
Customers can access the store’s contact information via the provided phone number or locate it using the available map link. With a focus on convenience and accessibility, this 7-Eleven serves as a go-to spot for locals and travelers alike, ensuring round-the-clock availability for essential goods and services. Its strategic location and consistent offerings reinforce its reputation as a dependable neighborhood staple.
Location Reviews
The reviews for 7-Eleven present a mixed but predominantly negative sentiment, with one outlier positive experience. A single review from Elizabeth W. (3/17/2012) highlights an unexpectedly positive encounter, though the details are truncated. The majority of feedback, however, focuses on significant customer service and operational issues. Commonly mentioned negatives include poor bathroom hygiene (e.g., lack of toilet paper, stains, and unsanitary conditions), incidents of inappropriate employee behavior (such as sexual harassment by a worker in May 2021), and reports of unprofessional or rude staff interactions, including a clerk chastising a customer for a non-existent mess in February 2022.
Other criticisms include complaints about the owners being “very rude” (August 2018) and the general uncleanliness of the facility, which one reviewer described as the “most disgusting bathroom” they had ever encountered. While the lone positive review underscores an unusual level of satisfaction, the recurring themes of unsanitary conditions, employee misconduct, and poor service dominate the feedback, reflecting a generally unfavorable perception of the location.